Known Issues in 21R1

Pre-Release Date: March 29, 2021 | Release Date: April 9 & 16, 2021

The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future releases.

An asterisk (*) next to the issue number denotes an internally found defect filed during the development of Limited Release features.


Issue Description Issue No.
Users receive an error when executing a filter search that contains the "%" or " ' " (apostrophe) symbols. VDC-64003*

Audit Trails

Issue Description Issue No.
Audit Trails don't show change reasons regarding invalidated signatures. VDC-66437*
After a user freezes an Event Date, Vault records "Event date unfrozen" in the audit trail. VDC-70680*

Autocoding & Suggestions

Issue Description Issue No.
Coder may not autocode verbatims that are exact matches to the LLT. VDC-71102


Issue Description Issue No.
The Cast function doesn't work correctly inside of an UnPivot. VDC-60621*
CQL returns an "Incorrect column name" error when using UnPivot and aliasing a Form or Item Group. VDC-61937*
CQL returns errors when the statement uses @Form.Name or @Form.SeqNbr in a subquery. VDC-63711*
CQL may return a "The used SELECT statements have a different number of columns" error when selecting from @HDR. VDC-65618*
CQL doesn't support order by aliased @Form or @ItemGroup attributes in of a Union. VDC-66021*
CQL returns an error when the WHERE clause uses @ItemGroup.SeqNbr. VDC-70892*

CDB - Export

Issue Description Issue No.
Export listings that have multiple columns with the same name or alias don't include all columns in the exported CSV. VDC-66851
If a user copies an SDTM-type Export Definition with Save As, the column headers for third party data items may be replaced with random strings. VDC-70539*
Some SAS files may include an extra column, "QRYNAME_1" that isn't included in the CSV files from the same Export Definition. VDC-70575*
If a Form is edited in EDC and then imported into Workbench, the Sys_ILB listing will have missing rows. VDC-70659*
Users may receive a "Cannot determine form or item group name" error when attempting to add a custom listing to a raw Export Definition. VDC-70739*
SAS package generation for raw exports may take a long time before failing unexpectedly. VDC-71272*
Raw exports may sometimes list the wrong UOM for unit-type Items. VDC-71495*

CDB - Import

Issue Description Issue No.
When importing data with the "itemgroup" key in the manifest file, Workbench may only show the Item Group in the first row of CSV data in the resulting listing. VDC-71002*

CDB - Listings

Issue Description Issue No.
If a user creates a Review Listing based on a Core Listing for a blinded, third party Form, Workbench marks it as invalid and shows a MySQL error in the CQL Editor. VDC-63797*
CSVs generated from Review Listings include all rows, regardless of any filters applied. VDC-63940*
If a third party Item is restricted, and a user without the Restricted Data Access permission opens a listing with that Item, the listing is invalid with an "IndexOutOfBoundsException" error. VDC-69624*
If a user edits a listing without saving, and then leaves the page, Workbench doesn't show an unsaved changes warning. VDC-69889*
If a row on a Review Listing is updated by an EDC import, Workbench shows the Delta icon on all rows in the listing, instead of only on the changed row. VDC-71043
Workbench may not show query decorations when there is a union of an EDC form and a third party, restricted form. VDC-71311*
If a Form has two Item Groups Workbench may add query decorations in cells subject to folding that shouldn't have decorations.

CDB - Queries

Issue Description Issue No.
If a user attempts to open a query on an Event Date for an Event that was marked as Did Not Occur, they receive a "Unique event cannot be found with specified keys" error. VDC-64002*
In some cases, users may receive a "Failed to retrieve cell details" error when attempting to open the Cell Details panel for an Item with an open query. VDC-65124*
Users may receive an error when attempting to open a Query on third party data. VDC-65353*
When a Casebook isn't on the newest version, users may receive a "failed to retrieve cell details" error when attempting to open a Query in the Cell Details panel. VDC-66329*
The Queries page doesn't list Query Listings in the correct order. VDC-66356*
Workbench queries with repeating Item Groups, Events, and Forms don't display in the correct fields. VDC-67783*
Users are unable to open the Cell Details panel for an Item within a Union. VDC-69350*
Users may receive a "Unique form cannot be found with specified keys" error when attempting to open a Query on an Item in a repeating Event Group. VDC-70613*


Issue Description Issue No.
If a site user edits an Item that is displayed in Coder, Vault doesn't show the updated value on the Code Request in Group mode. VDC-70569*

Coding Lists

Issue Description Issue No.
Batch upversioning may fail to assign the Synonym List unexpectedly. VDC-71396

Compare Versions

Issue Description Issue No.
Vault may fail to generate the comparison report when one of the Studies being compared is a library Collection. VDC-71263

Data Entry

Issue Description Issue No.
Users receive a server error after deleting an unscheduled Event. VDC-65481*
Users receive a server error after deleting an unscheduled Event. VDC-65841*
Prospective amendments delete completed forms. VDC-66134*
Users are able to add a new instance for disabled Repeating Item Groups. VDC-69745*

Deployment (Study Level)

Issue Description Issue No.
If a deployment takes longer than 60 minutes, the deployment fails upon reaching 60 minutes. VDC-70873*
Deploying a library Collection to UAT may fail when the deployment includes Study Roles. VDC-71260

Developer Features

Issue Description Issue No.
When a user doesn't have access to the Site, Vault returns the error message as if the user did not have access to the entire Study. VDC-59176*
The Retrieve Forms API doesn't always return the correct text for error messages. VDC-66153*


Issue Description Issue No.
In Data Model 1.0, the consistency checker job doesn't validate log events with event dates and datetimes. VDC-65241*
In Data Model 1.0, the consistency checker job doesn't validate events with a "Did Not Occur" status. VDC-65244*
In Data Model 1.0, the consistency checker job doesn't flag planned events with event dates and datetimes. VDC-65286*
The Retrospective Amendment process finishes successfully on an unsigned form. VDC-70349*
Study Data Extracts include information about ILB data for deleted Subjects in the "SYS_ILB.csv" and "sys_ilb.sas7bat" files. VDC-70614*
For Study Data Extract, Vault creates XPT files as ".cpt" instead of ".xpt", so the files can't be opened in the SAS Universal Viewer or similar tools. VDC-70650*
Logogram characters and accented characters aren't displayed properly in .csv files resulting from the Study Data Extract job. VDC-71007*
Users receive an error during the Study Data Extract job when a form doesn't have a form summary record. VDC-71074*
In studies with a Data Model that's older than 2.0, the Item Group column in the "SYS_Q" file of a Study Data Extract job is blank. VDC-71112*
Study data extracts using SAS may fail unexpectedly. VDC-71163*


Issue Description Issue No.
The user is redirected to a blank page when adding a Lab Location. VDC-64381*
Refreshing Lab normals doesn't retrieve values for analytes with a codelist Item. VDC-64718*
Users receive an error message when attempting to recalculate a subject's age on a locked Lab form in Data Entry. VDC-64726*
Users can't specify if a Collection Date Time is AM or PM on a Lab form in Data Entry, even if the study is configured with twelve hour time. VDC-68527*
The Standard Unit from Studio loads in the Lab Result unit field in Data Entry instead of the same unit as the associated Lab location. VDC-70988*
Users can't clear the Unit field on Lab Forms in Data Entry. VDC-71065*
If a Lab Result is entered with a selected Unit that evaluates as above normal range, and a user changes the Unit to one with which the result is within normal range, Vault doesn't remove the High flag indicator or Clinical Significance. VDC-71473*

Library Collections

Issue Description Issue No.
The Audit Trail for the Definition History doesn't record the correct Origin Study Type after a Form copied from a Collection is updated. VDC-69726*
Users may receive a "Copy faile due to an internal exception" error when attempting to copy Forms with Rules from a Collection. VDC-71190


Issue Description Issue No.
Randomization information hover callouts and Reveal Treatment dialogs show the current value of the checkbox field instead of the value of when the subject was randomized. VDC-71037*

Role & User Management

Issue Description Issue No.
Safety Administrators don't have access to Tools > System Tools > External Connections and can't create Safety Connections. VDC-65850*
In manual deployment studies, a user administrator can't assign a user the CDMS User Administrator role. VDC-70837*
Users may receive the "An unexpected error has occurred" error when importing users. VDC-71041*
Users may not receive a notification after they're added to a Study, and Vault may not show that Study to the user on the Study listings page of the Data Entry tab. VDC-71125

Rule Editor

Issue Description Issue No.
For a form link identifier, Vault doesn't include count__v as an autocomplete option. VDC-69987*

Rule Execution

Issue Description Issue No.
If a user resets an Event that contains the controlling Item for an Add Event Group rule, and that Event Group is repeating and contains a dynamically added Event, they receive a server error. VDC-69911*

Safety Link

Issue Description Issue No.
Form deletion doesn't trigger a Follow-up send. VDC-65954*
Vault may not send Safety Messages when a safety administrator switches from Vault Safety to AS2 Gateway transmission. VDC-66611*
Users receive a network issue if they edit the Safety Configuration, set Send Adverse Events to Safety System to Yes, then set it to No, and then save. VDC-69370*


Issue Description Issue No.
If the user undoes SDV/DMR at the Event level, SDV/DMR will still run on Items in repeating forms. VDC-63795*


Issue Description Issue No.
Vault breaks the signature on a locked Form or Event Date after the Legal Reason for the Signature Definition is updated. VDC-71400*

Study Design

Issue Description Issue No.
Vault allows users to set the Offset Event property on a log-type Event. VDC-65315*
Vault allows users to save a Category, Subcategory, or Severity with a duplicate Name value when using Save and New. VDC-69226*
Users receive a "Copy failed due to an internal exception" error when attempting to copy a Form that is used in a Form Link. VDC-69295*
When saving an unscheduled Event Group that is repeating, Vault automatically sets the Repeat Maximum to "9999", even if a value was entered. VDC-71181*

UI & Performance

Issue Description Issue No.
Users are shown an endless spinner when performing SDV on events with a repeating form. VDC-63719*
Users receive an error when searching a Study Site in the Review tab that uses the "%" or " ' " (apostrophe) symbol. VDC-63952*
Users receive a server error when navigating to Review > My Studies > Sites. VDC-64442*
When an Item is frozen in the Review tab, users are directed to the wrong place on the page after it refreshes. VDC-64559*
Users are shown a loading page after freezing or locking an event in the Review tab. VDC-65775*
Deployment to PROD fails without a visible error message. VDC-70449*
The SDV header button isn't clickable in the Review tab. VDC-70624*
Users receive an error message when attempting to import Users. VDC-70743*
In the Time & Events Schedule Editor, the tooltip for repeating Event Groups doesn't show the Repeat Max value. VDC-70810*
The Status Icon for a linked form that is Marked for Removal in Data Entry is misaligned. VDC-70917*
The Status Icon for a linked form that is Marked for Removal in the Link Forms grid is misaligned. VDC-70918*
The Comaparison Rules list may not display values in the Operator or Compare To columns upon initial load of the page. VDC-71217
CQL may be slow to retrieve results when selecting many columns. VDC-71256*
Workbench may be slow to load the Cell Details panel for Event Dates with queries. VDC-71494*

Vault Configuration

Issue Description Issue No.
Country and Site Access fields should automatically populate according to their associated Study. VDC-69981*

Views & Data Export

Issue Description Issue No.
Sorting in Studio > Views causes a server error. VDC-69256*
SAS-format Data Export jobs fail unexpectedly. VDC-71014*