Known Issues in 20R1

Pre-Release Date: March 30, 2020 | Release Date: April 10 & 17, 2020

The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future releases.

An asterisk (*) next to the issue number denotes an internally found defect filed during the development of Limited Release features.


Issue Description Issue No.
Resetting a Form doesn't remove the Assessment added by that Form. VDC-45249*

Audit Trail

Issue Description Issue No.
Vault doesn't record the creation of a Codelist-type Item correctly in the audit trail. VDC-42507*
The Audit Trail Export CSV doesn't include audit information for a study's clinical review assessments. VDC-45066*

Automated Deployments

Issue Description Issue No.
When a custom object includes a currency-type field, automated deployments including that object's configuration fail. VDC-42937*
When a Vault includes two custom objects, and those objects reference each other using an object reference field, deployments fail. VDC-43200*

Casebook Versioning

Issue Description Issue No.
Vault may change the status of completed Events to In Progress during a retrospective casebook amendment. VDC-40716*


Issue Description Issue No.
After upversioning a MedDRA form, users may receive a server error when navigating to the Code Request listing page. VDC-40589*, VDC-45889*
The Reconstitute Code Requests job updates the Last Modified Date on all Code Requests. VDC-42024*

Data Entry

Issue Description Issue No.
Vault may show the Reset Entered Values dialog twice when a user navigates to and clears the controlling Item using keyboard shortcuts. VDC-40005*
If a user opens the Actions menu for a checkbox-type Item while in Edit mode, and then the user clicks into the checkbox, Vault doesn't close the Actions menu. If the user then selects an action from that Actions menu, Vault doesn't perform the action. VDC-41313*
When using version 2 of the data entry UI, Vault allows users to edit a form while in signature mode. VDC-41942*
When progressive display hides an Item that is Intentionally Left Blank, Vault doesn't clear the Intentionally Left Blank status before hiding the Item. VDC-42690*
The Link and Copy dialog may not display the correct Item columns. VDC-43076*
Vault doesn't sort Forms alphabetically in the Link and Copy dialog. VDC-45354*
Users may be unable to create a new instance of a repeating Form within a log Event after a prospective amendment. VDC-45985*

Developer Features

Issue Description Issue No.
The Unset Subject Status API doesn't reset the date field associated with the removed status. VDC-45534*
A user may receive an error when creating a repeating Item Group within a Form added by another user via the Create Casebook API. VDC-46103*


Issue Description Issue No.
In version 2 of the data entry UI, users can't select individual repeating Form sequences to sign while in signature mode. VDC-41205*
Vault doesn't disable the Sign button when there are no signable events or forms. VDC-46181*

Freezing & Locking

Issue Description Issue No.
Users with the CDMS Clinical Research Coordinator study role can edit the Event Date of frozen Events. VDC-45955*


Issue Description Issue No.
The Veeva Learning integration can only be enabled in non-development environments, but the Study Configuration record can't be edited in non-development environments. VDC-44893*


Issue Description Issue No.
Data Listings only include Event Groups and Events from the casebook's current version. VDC-44719*
The Reconstitute Code Requests job fails when Items are loaded via Vault Loader. VDC-45352*

PDF Export

Issue Description Issue No.
When a Study is designed in a language other than English, exported PDFs don't include the text for label-type Items. VDC-45479*
The ability to generate blank and detail PDFs isn't controlled by the Generate Blank PDF and Generate Detail PDF Study Role permissions in vaults with Role by Study enabled. VDC-46022

Review Plans

Issue Description Issue No.
Vault may take a long time to open the Review Plan Editor for larger studies. VDC-40881*

Role Management

Issue Description Issue No.
If an admin creates a user-managed Group that automatically includes the Security Profile for a newly added custom Study Role, and then renames that custom Study Role, Vault creates a duplicate Security Profile. VDC-45019*


Issue Description Issue No.
A user may receive a server error when submitting a Form containing a date Item with an unknown value that results in a system-generated query. VDC-39281*
When copying rules from another study, Vault doesn't mark invalid Set Item Value rules as invalid. VDC-39531*
Vault doesn't ignore inactive Rule Definitions when checking if a user can change the study's Rules Version. VDC-44557*
When a user resets an Event that contains the controlling Item for an Add Event or Add Schedule rule, Vault doesn't remove the dependent Event or Event Group from the casebook schedule. VDC-44638*
Users receive a server error when attempting to sort Rules by Expression in the Copy from Study dialog. VDC-44938*

Search & Filter

Issue Description Issue No.
In the Review tab's Subject listing, the filters for Frozen and Locked status don't filter the listing. VDC-45222*

Study Design

Issue Description Issue No.
Vault doesn't clear the Offset Days and Overdue Days values when copying an Event Group Definition from another study. VDC-41252*
A user may receive a server error when updating a DateTime-type Item Definition to allow unknown month, date, and time. VDC-42101*

UI & Performance

Issue Description Issue No.
In the Data Entry tab, the Change Indicator on a newly re-submitted Form displays "null by null" for "Modified" until the user refreshes the page. VDC-32943*
Vault doesn't enable the Linked Form toggle link upon repeating Form creation. VDC-41516*
Vault doesn't show a search box in the Linked Forms dialog. VDC-41767*
A continuous loading page appears when a user locks an event in the Review tab. VDC-42838*
In Internet Explorerâ„¢, the Rule Action panel doesn't display appropriately when the Send Email rule action is selected. VDC-44338*
The Progressive Display Indicator doesn't display in Internet Explorerâ„¢. VDC-44879*
The Link and Copy dialog's form table is missing column highlighting. VDC-45416*
Studio users may receive a server error when opening the Properties panel for a View Set. VDC-45482*
Vault may take a long time to load the Open Queries section of the expanded task bar. VDC-45735*
Vault may take a long time to load a newly added Form when a user opens it for the first time. VDC-45760*
Vault may take a long time to load Casebooks with millions of Items. VDC-46029*

Views & Data Export

Issue Description Issue No.
Vault doesn't allow users to save a View Definition if the Study contains an invalid Rule Definition. VDC-42059*
View Definitions created with Study Data Extract have columns with Names containing invalid characters for version 2 of the expression grammar. VDC-44004*