Providing Feedback to the Sponsor

Site personnel can provide feedback about the design of the forms and study to the sponsor from within a Form in the Data Entry tab.

Sensitive Information in Feedback Comments: Do not include PHI, PII, safety reporting data, or any clinical data in your feedback comment.

To send feedback to your sponsor:

  1. In the Data Entry tab, navigate to the bottom of the Form that you want to provide feedback on, or any Form in your Study to provide study-level feedback (for example, feedback about the schedule).
  2. Scroll to the end of your form.

  3. Click Send Feedback to Sponsor.

  4. This opens the Feedback to Sponsor dialog. Enter your feedback here:
    • What would you like to provide feedback on?: Select Form Design to provide feedback on the specific Form, otherwise, select Study Design to provide higher level feedback.
    • Which form are you providing feedback on?: Select the Form that you want to provide feedback on (you can start typing your form’s name in this field to help you find it in the drop-down menu).
    • What is your feedback about?: Select the subject of your feedback. If not listed, select Other.
    • Feedback: In the free text field, enter your feedback comments.
  5. When finished, click Send Feedback.