Logging into Vault
Vault provides a few ways to log in:
- User Login: This is the standard login. The first time you log in, you’ll enter your user name, for example,
tibanez@veepharm.com, and your password. On subsequent logins, Vault will remember the last user name you used and you’ll only need to enter your password. If you have multiple Vault accounts or share a computer with another Vault user, you can click Switch user to enter a different user name. - Single Sign-On (SSO): This process allows you to access multiple authorized applications without having to log into each application separately. SSO enables organizations to validate user names and passwords against a corporate user database (such as Active Directory), rather than having separate user credentials managed by Vault and other applications. If your Vault account uses SSO, you’ll be automatically directed to your organization’s Identity Provider when you attempt to access Vault.
Accessing the Login Page
You can access the login page by navigating to https://login.veevavault.com or by opening a hyperlink or bookmark for a specific page in your vault. For example, email notifications often include a link to the related content. If you do not already have an active session, opening to any page in Vault will direct you to the login page, or, if using SSO, your Identity Provider’s login page.
Multi-Vault Domains & Cross-Domain
If you have access to multiple vaults through a single user account, logging in can take you directly to a specific vault or to the My Vaults page.
- If you initiate login from a hyperlink that points to a specific vault, you’ll go directly to that vault.
- If you initiate login from the generic login page, i.e., https://login.veevavault.com, you’ll go to the My Vaults page, if it is enabled on your domain.
Veeva Learning Integration
If your study uses the Veeva Learning Integration, you will not be able to view any study-related records until you have completed the appropriate training courses.
You can still log into your vault, but you will not see any study-related records until you have completed the training.
Contact your organization’s user administrator for details.
Password Managers
Some users utilize password managers (LastPass, KeePass, etc.) to generate, store, and populate login information for a large number of login accounts. If your security policy allows, the password manager can autofill your password in the Vault login screen.
Admin: Save & Autofill Passwords
Admins can choose to allow browsers and password managers to save and autofill the password field in the Vault login screen. From Admin > Settings > Security Policies, open a specific security policy, edit, and select the Allow browsers to save and autofill password field on the login form setting. When this setting is on, users can choose to save passwords to a password manager or to their browser.
LastPass Setup
Although we support LastPass for saving and managing Vault login information, LastPass’s autofill functionality is not compatible for users who access Vault with more than one user account. To use LastPass in this situation, you must disable the autofill functionality.
Open LastPass and find each configured Vault site. Click Edit and check the Disable Autofill setting under Advanced Settings. See LastPass Help for more information.
About Notification Emails from Veeva
Veeva periodically sends emails with product announcements and system availability information.
Product Announcements
To receive email notifications from Veeva with announcements about the product, contact your Admin to enable these notifications for you.
System Availability Notifications
To receive email notifications from Veeva about planned system maintenance, service disruptions, and other system availability information, contact your Admin to enable these notifications for you.
Veeva sends two email notifications via Veeva Trust. The first is sent 24 hours before the event, and the second is sent 1 hour before the event begins.
Service Announcement Banners from Veeva
From time to time, Veeva displays service announcements as a banner notification in the Vault application, with product announcements and system availability information. For example, you may receive a notification about an upcoming maintenance window.
For each event, you will see a banner notification on the Vault application when the event is first scheduled. These display automatically for every applicable user and remain enabled until the user clicks Close (X) to close the pop-up banner. These banners are typically used for limited and general releases. For limited releases, the announcement banner is typically enabled 1 week before the release. For general releases, the announcement banner is typically enabled 2 weeks before the release.
For additional details about the service event, click Help (?) in the notification.
Once a notification appears, you can dismiss it by clicking Close (X). After you dismiss a notification, it will not display again.