Dictionary License Validation

With the 25R3 release, Veeva Coder introduced Dictionary License Validation, giving coder administrators more control over dictionary license validation for MedDRA and WHODrug dictionaries. Through the Coder Tools > Dictionary License Validation subtab, users can enter and validate license information directly in the system, making the dictionary license validation process more efficient and controllable.

Note that this license validation process does not apply to JDrug dictionaries. For assistance with validating JDrug dictionaries, contact Veeva Support.

Prerequisites

Required Permissions

By default, users with the CDMS Clinical Coder Administrator study role can perform the actions below. If your organization uses custom roles, your role must grant the following permissions:

Type Permission Label Controls
Standard Tab Coder Tools Tab

Ability to access the Coder Tools tab
Functional Permission Manage Coder Study Settings

Ability to edit Study Settings in Coder Tools

If your Study contains restricted data, you must have the Restricted Data Access permission to view it.

Learn more about Study Roles.

Accessing Coder Tools

To access the Coder Tools administration area, click the Tools tab in the primary navigation bar, and then click Coder Tools.

Access Coder Tools from the Tools Tab

Once in Coder Tools, you can click the sub-tabs to navigate to different areas within.

Validating your MedDRA Dictionary License

Prerequisites: Before you can validate your MedDRA dictionary license, you must obtain your MedDRA License (also known as ID) information and API key. You can retrieve your MedDRA API key here .

To validate your MedDRA dictionary license:

  1. Navigate to Coder Tools > Dictionary License Validation. The Dictionary License Validation page opens. Dictionary License Validation Subtab

  2. Click Edit Licenses to enter Edit mode.
  3. In the MedDRA License field, enter your MedDRA ID.
  4. Enter your MedDRA API Key.

  5. Click Save. Dictionary License Validation Save Button

  6. Click Validate Licenses to update the Validation Status of any MedDRA dictionary releases in Pending Validation status to Validated. Dictionary License Validation Save Button

Validating your WHODrug Dictionary License

Prerequisites: Before you can validate your WHODrug dictionary license, you must obtain your WHODrug License (also known as ID) information.

To validate your WHODrug dictionary license:

  1. Navigate to Coder Tools > Dictionary License Validation. The Dictionary License Validation page opens. Dictionary License Validation Subtab

  2. Click Edit Licenses to enter Edit mode.
  3. In the WHODrug License field, enter your WHODrug ID.

  4. Click Save. Dictionary License Validation Save Button

  5. Click Validate Licenses to update the Validation Status of any WHODrug dictionary releases in Pending Validation status to Validated. Dictionary License Validation Save Button

Dictionary License Validation Errors

The table below lists possible dictionary license validation errors and their resolutions:

Error Explanation Steps to Resolve
Not able to connect to the MedDRA server, try again later. The system cannot connect to the MedDRA server. Retry validation later. If the connection still fails, contact Veeva Support.
Not able to connect to the MedDRA or WHODrug server, try again later. The system cannot connect to the MedDRA or WHODrug servers. Retry validation later. If the connections still fail, contact Veeva Support.
Not able to connect to the WHODrug server, try again later. The system cannot connect to the WHODrug server. Retry validation later. If the connection still fails, contact Veeva Support.
Invalid MedDRA API Key. Check that this is correct and try again. The MedDRA API key you entered is invalid. Check that the entered MedDRA API key is correct. You can retrieve your MedDRA API key here .
MedDRA License is expired. The entered MedDRA license is valid but the associated subscription is expired. Check that the entered MedDRA license is correct. If it is, you may need to renew your MedDRA subscription. After correcting the license number, retry validation.
Invalid MedDRA License. Check that this is correct and try again. The MedDRA license entered is not valid. Check that the entered MedDRA license is correct, then retry validation.
WHODrug License is expired. The entered WHODrug license is valid but the associated subscription is expired. Check that the entered WHODrug license is correct. If it is, you may need to renew your WHODrug subscription. After correcting the license number, retry validation.
Invalid WHODrug License. Check that this is correct and try again. The WHODrug license entered is not valid. Check that the entered WHODrug license is correct, then retry validation.