Vault Usage & Performance Statistics


Each day, Vault automatically creates a new (non-editable) record in the Performance Statistics object. Fields on the record track key performance metrics for your vault. Admins can use this object to set up reports and dashboards to monitor performance and usage metrics.

Metric Descriptions

Field Description Metric Type
Active User Count Number of users in the vault with Active status Absolute
Attachment Count Number of attachments across all documents Absolute
Avg Time API Call Average time (in seconds) to complete an API call Daily
Avg Time Doc View Average time (in seconds) to open the Doc Info view Daily
Avg Time Edit Doc Average time (in seconds) to open the field editing options in Doc Info view Daily
Avg Time Lib View Average time(in seconds) to load the Library Daily
Avg Time Login Average time (in seconds) to load the first page after entering login credentials Daily
Avg Time Object List View Average time (in seconds) to load the record list view (in Business Admin or a custom tab) across all objects (Product, Study, etc.) Daily
Avg Time Object Detail View Average time (in seconds) to load the object record detail view (through Business Admin or a custom tab) across all objects (Product, Study, etc.) Daily
Avg Time Report Average time (in seconds) to run a report Daily
Avg Time Search Average time (in seconds) to complete a search Daily
Created Reports Number of reports in the system, including one-click reports Absolute
Custom Obj Count Number of custom (non-standard) objects Absolute
Custom Obj Record Count Number of records in all custom (non-standard) objects Absolute
Custom View Count Number of times users opened/displayed any saved custom view from either the sidebar Views panel or the View Manager Daily
Doc Count Number of documents Absolute
Doc Upload Count Number of times users uploaded source files Daily
Doc Version Count Number of document versions Absolute
Doc View Count Number of times Vault displayed the Doc Info page Daily
Edit Doc Field Count Number of times users edited document fields from the Doc Info page Daily
Library View Count Number of times Vault loaded a document tab (either Library or a document type tab) Daily
New API Calls Number of API calls executed Daily
New Workflows Number of new workflows created Daily
Object List View Count Number of times users loaded any record list view for any object (Product, Study, etc.) Daily
Object Detail View Count  Number of times users loaded the detail view for any object record (Product, Study, etc.) Daily
Search Count Number of searches executed Daily
Task Count Number of open tasks Absolute
Unique Login Count Number of unique logins; unique means that a single user logging in twice is only counted once Daily
View Based Views Number of times Vault displayed the Doc Info page for a view-based user; this metric is only valid if View-Based Licensing is enabled Daily
Snap Document Count Number of documents uploaded to this vault from Veeva Snap in a day Daily
Snap Document Total Total number of documents uploaded to this vault from Veeva Snap Absolute

Count Types

Not all metric counts are the same:

  • Daily metrics provide the count for events that occurred on a single day, for example, Unique Login Count is the number unique logins that occurred between 12:00AM and 11:59PM (UTC) on a single day.
  • Absolute metrics provide the absolute count as of the end of the day, for example, Active User Count is the total number of active users as of 11:59PM (UTC) on the given day.

Average Time Metrics

In most cases, the average time metrics (Avg Time Login, Avg Time Doc View, etc.) reflect what users are experiencing. However, it’s possible for users to see longer times because of issues with their internet provider or DNS.

Object Visibility

By default, this object does not appear in the Admin > Business Admin sidebar, so an Admin may need to make it visible or set up a custom tab before it is accessible. From the list page, you can edit columns and export data, making it easy to see the most relevant metrics in your preferred format.