Managing Branding Settings


The Branding Settings page allows you to configure your vault to display a custom email banner, rather than the default Veeva Vault banner, in Vault-generated emails. 

Accessing Branding Settings

Access these customization settings from Admin > Settings > Branding Settings. You must be have a security profile with the Settings > Branding permissions to modify this page.

How to Update Banners & Logos

To add a custom email banner or header logo:

  1. In any Email Banner or Header Logo area, click Edit.
  2. Select Custom Logo.
  3. Click Choose and select the image file to upload.
  4. Click Save.

Email Banner File Requirements

The image file you upload for the email banner should meet these requirements:

  • 800 pixel maximum height, 6000 pixel maximum width; for best results, the aspect ratio of the banner should be 7.5:1 or less.
  • File size not greater than 10MB
  • PNG, JPG, or GIF file format

Vault prevents you from uploading images that exceed the maximum dimensions. If you upload an image larger than can be displayed (800 pixel height, 6000 pixel width), Vault resizes it to fit. This may result in an image that is too small to read clearly.

Note that if you add a custom email banner, Vault will update your email footer to the one shown in the above image.

Header Logo File Requirements (Site Users)

The image file you upload for the header logo should meet these requirements:

  • 280 pixel maximum height, 2800 pixel maximum width; for best results, the aspect ratio of the logo should be 10:1 or less.
  • File size not greater than 10MB
  • PNG, JPG, or GIF file format
  • Transparent background with white or light-colored logo
  • Exclude padding/margins around graphic

Vault prevents you from uploading images that exceed the maximum dimensions. If you upload an image larger than can be displayed (28 pixel height, 280 pixel width), Vault resizes it to fit. This may result in an image that is too small to read clearly.


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