About Language & Region Settings


Vault’s UI can appear in different languages based on an individual user’s preferred language. As part of supporting a UI language, Vault localizes all non-configurable, or static text that appears in the UI (menu items, error codes, etc.) Vault also provides tools for Admins to specify translations for any configurable object in the system (field labels, user messages, picklist values, etc.). Admins can enter translations individually through the Admin configuration pages or can add or update multiple translations at once using one of the bulk translation tools.

See a list of supported languages.

Vault Language & Region Settings

Enabling Multi-Language Support

Settings available under Admin > Settings > Language & Region Settings can control multilingual support in your vault:

  • Enable multilingual labels: Allows Admins to import localized labels and displays localized labels to users based on their settings.

Vault Base Settings

Each vault has a Base Language and Base Locale setting. If a particular configurable label is not available in the user’s language, the application defaults to the vault’s base language and locale. You can view the base language from Admin > Settings > Language & Region Settings. To change this value, contact Veeva Support.

Note that language controls the language of labels, whereas locale controls the display of dates and numbers.

Vault Time Zone

The Vault Time Zone setting is editable and allows you to set the default time zone for new users. Admins or users can override this in the user profile. All times in Vault are stored in UTC and displayed according to the current user’s time zone. In multi-vault domains, this setting only applies to the vault you’re viewing.

Vault Date & Time Formats

Vault displays dates and times using formats accepted as the standard for each locale. For example, the following represents the same date and time in three different countries:

Locale Numeric Alphanumeric ISO 8601
United States (Pacific) 5/18/2016 9:29 AM PDT 18 May 2016 9:29 AM PDT 2016-05-18 9:29 AM PDT
Germany 18.05.2016 18:29 MESZ 18 Mai 2016 18:29 MESZ 2016-05-18 6:29 PM CEST
Japan 2016/05/19 1:29 JST 2016年05月19日 1:29 JST 2016-05-19 1:29 AM JST

Use the Vault Date Format picklist to select the date and time format as Numeric, Alphanumeric, or ISO 8601. The standard displayed in your vault is based on the Vault Date Format setting. Select the checkbox to display dates and times in individual users’ locales. This allows users in Germany, for example, to see the German standard while working in a vault with an American time zone setting. To force all users to adhere to the same standard, clear the checkbox. It is important to note that these settings apply to only the format of the date: all dates and times will resolve from UTC to users’ time zones regardless of these settings.

Language and Locales

Languages & Locales

Each user can set their preferred time zone, language, and locale in their user profile. This section displays all supported languages and locales and the order in which they are presented to users when changing their settings. To change this order, click Reorder then drag and drop each selection to its new location in the list.

How to Modify Individual Configured Labels

You can allow each user to edit configured labels for a single language. For example, Teresa Ibanez’s language setting is English, but she can also view and modify labels for Japanese. You can set this for any user, but only users with the correct permissions can access these labels in Admin.

User Language Settings

To allow individual translations of labels and messages for a secondary language:

  1. From Admin > Users & Groups > Users, click on the user to modify.
  2. Click Edit.
  3. Select the Edit localized labels for checkbox and select a language. All languages enabled for the vault appear.
  4. Click Save. The user can access the localized label fields immediately.

Once enabled, you can see the localized labels alongside labels in the vault’s base language.

About Bulk Translation

To easily add multiple localized labels or messages at once, an export and import tool is available from Admin > Settings > Language & Region Settings. This tool allows you to quickly compile a list of labels or messages for translation, which you can then send to translators. The exported bulk translation file is editable in Excel ™, any text editor, or translation software. Only labels and messages that are editable by Admins directly are included in bulk translation. Examples include field labels, notification message text, and role labels.

While an exported bulk translation file will only contain one language, your import file can include multiple languages if needed. Vault will read the language value separately for each row.

Note that this feature is only available for languages that Vault currently supports.

Export & Import for Bulk Translation

How to Use Bulk Translation

To use the bulk translation tool:

  1. Under Bulk Translation, select the items to translate: Field Labels or Notification Messages.
  2. Choose the language you’re translating to and click Export. Note that this tool only allows you to export one language at a time just to keep the number of rows in the file at a manageable level.
  3. In the downloaded bulk translation  file, you can view all the labels available for translations and any existing translations for the selected language.
  4. You can update existing translations or enter new translations for new values in the Translated Label column.
  5. When done, save the file. If editing in Microsoft Excel ™, it is important that you only execute “Save” on the file and do not use the “Save As” to save the file as a CSV file in a different location or save it as a native Excel ™ file. To move or rename the file, use your operating system, rather than Excel’s ™ Save As option.
  6. Under Bulk Translation, click Import and select the updated bulk translation file. Vault applies any new translations immediately. Note that rows without any changes are ignored, as are any changes to the “base translation” column - that is there only for reference.

Field Labels Translation File

The translation file for field labels includes the following information:

  • Object Type: The type of object to which the label applies (docType, docSubtype, docSection, etc.)
  • Object Key: The key identifying the object (Product#name, Product#abbreviation, etc.)
  • Property: The property to which the field applies (label, description, catalogValue, etc.)
  • Base Label: The field value in the vault’s base language
  • Base Label Update Date: Date and time the base label was last updated
  • Translated Label: The translated field value for the selected language; if the value has never been translated, this will be blank.
  • Translated Label Update Date: Date and time the translated label was last updated
  • Language: Language code of the language being updated

Notification Messages Translation File

The translation file for notification messages includes the following information:

  • Message Name: The unique identifier for each message (cancelTask, updateTaskDueDate, sendAsLink, etc.)
  • Field: One of three fields in the message that can be localized: subject_template, notification_template, or message_template
  • Base Label: The field value in the vault’s base language
  • Base Label Update Date: Date and time the base label was last updated
  • Translated Label: The translated field value for the selected language; if the value has never been translated, this will be blank.
  • Translated Label Update Date: Date and time the translated label was last updated
  • Language Code: Language code of the language being updated

Viewing & Modifying the Exported File

  • The label modification dates can be useful for filtering the file in Excel ™, but they aren’t used during the import.
  • Unchanged rows, rows with blank translated labels, rows with unrecognized language codes, or any changes to the base labels are ignored when importing.
  • Carriage returns are included as part of the message. To maintain the formatting of translated labels, the best practice for editing the exported file is to make updates in Excel ™ but always save the file in its existing CSV (.csv) file format. Do not save the file in Excel ™ (.xlsx) or any other format.

About Exporting Vault Data

In various locations throughout Vault, including reports and the Tabular layout in the Library, users can export data as CSV files. When using Vault in a language other than English, data exports as a tab-delimited UTF-16 text file rather than a comma-separated UTF-8 text file. and the option displays as Export as Text or Export to TXT. Note that this does not apply to the bulk translation tool, which always exports files as tab-delimited UTF-16 files.